Shop regulations.

§ 1. Definitions

Regulations - These regulations lay down the rules for the conclusion of distance selling contracts via online shops, the rules for the fulfilment of these contracts, the rights and obligations of the parties to the distance selling contract and the rules for the complaints procedure. Within the scope of services provided electronically, the regulations are those referred to in Art. 8 of the Act on the provision of electronic services.

Customer - a natural person with full legal personality, a legal person with legal personality in accordance with the law, a legal person or an organisational unit without legal personality that has entered into a distance selling agreement with the seller.

Consumer - a natural person who enters into a legal transaction with an entrepreneur that is not directly related to his business or professional activity.

Individual entrepreneur - a natural person who concludes a distance selling contract directly related to his/her business activity, when the content of the contract indicates that it is not characterised by the person's professionalism, in particular as a result of his/her activity due to the subject matter of his/her business, as provided for in the Central Register and Business Information.

Entrepreneur - a natural person, legal entity or unincorporated organisational unit that has legal capacity by law to carry out business or professional activities on its own behalf.

Seller:
SQ POLSKA 688 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ.
tel:+48 736 268 390.
shengqiangc2@gmail.com.

KRS:0001122347
NIP:1231562796.
REGON:529418595.

The seller's registered office address:
ul. KSAWERÓW, nr 3, WARSZAWA, 02-656 ,POLSKA

Online shop - an online service operated by the Seller and available at the following electronic address: https://www.squniwersal.com/, through which the Customer can obtain information about the goods and their availability and purchase goods or order the provision of services.

Distance Selling Contract - a contract for the sale of goods/provision of digital services or digital content (if applicable) concluded through the Online Shop.

Merchandise - Movable items that a customer can purchase in an online shop.

Digital Service- Allows a consumer to:

Generate, process, store or access data in digital form;

Shared use of data in digital form sent or created by the Consumer or other users of the Service;

Use other forms of interaction with the data.

Digital Content - data generated and delivered in digital form.

Privacy and cookie policy of the online shop - a document specifying detailed rules for the processing of personal data and the use of cookies. The Privacy and Cookie Policy constitutes the Regulation and can be found at https://www.squniwersal.com/protocol.html get.

Durable media - means a material or instrument that enables a customer or seller to store information sent to him personally and to allow access to that information for a future period of time appropriate to the purpose of the information service, and which permits the reproduction of the stored information in an unaltered form, in particular electronic information by mail.

Electronic order - the seller provides the buyer with an electronic ordering process.

Sending the order - the confirmation of the order by the Customer by clicking on the ‘Order and Pay’ button is considered to be the Customer's submission of a binding declaration of intent to enter into a distance selling agreement with the Seller.

Account - a set of data stored in the online shop and in the Seller's IT system relating to a particular Customer and the orders placed by him and the conclusion of a Distance Selling Agreement, which the Customer can use to place an order and, if appropriate, to cancel or edit the order in accordance with the Distance Selling Agreement.

Opinion about an order's services or individual items - subjective statements and ratings, awarded on a scale of 1 to 5 stars.

Subscription Order - an order that is automatically created as part of a subscription.

Subscription - an electronic service that automatically creates a subscription order for a specific item based on the recurring nature of the customer's selection, eliminating the need to place a separate order before the subscription ends.

§ 2. General provisions

Type and scope of services to be provided electronically:

Conclusion of an online sales agreement - regarding the goods sold in the online shop, the

rules for registering and using an account in the online shop.

adding opinions, comments and ratings - the possibility for the customer to add opinions or comments to his order.

sending e-mails in which the seller confirms receipt of the order, possible receipt of payment, acceptance of the order for processing.

The use of the Online Shop is possible if the IT system used by the Customer meets the following minimum technical requirements:

Current version of the Internet browser, e.g:

Firefox

Chrome

Microsoft Edge

Any programme for viewing PDF files.

The content published on the website of an online shop, including product descriptions and prices, constitutes an invitation to enter into a contract in the sense of art. 71 of the Civil Code.

Before, during and after the conclusion of the distance selling agreement, the seller makes these regulations and annexes available via a link on the homepage. The buyer can download and print them out.

In order to ensure the security of the transmission of messages and data relating to the services offered, the Online Shop takes technical and organisational measures appropriate to the level of security of the services offered, in particular measures to prevent unauthorised persons from gaining access to and modifying the personal data transmitted over the Internet.

§ 3. Orders

You can place an order in the Online Shop via your account or select the purchase option without registering, in which case an internal account will be created, on the basis of which the customer can create an account. The internal account will remain until the data is deleted from the system or the account is locked.

Purchases are made by completing the electronic order form available on the online shop's website. The selected goods are chosen by adding them to the shopping cart. The electronic order form specifies, among other things: what goods, at what price and in what quantities, the Customer wants to order from his/her specified location. The customer takes the appropriate technical steps based on the displayed messages.

After the Customer has provided all the necessary data, a summary of the order placed will be displayed. The summary of the order will include the following information: the seller's identification data, the subject of the order, the unit and total price of the goods ordered, including delivery and other charges, if any, the chosen method of payment, the chosen method of delivery, the time and cost of delivery.

If the subject of the contract is the provision of digital content or digital services not recorded on a tangible medium or services provided electronically or remotely - the consumer expresses the following consent in the additional checkbox required for placing the order, which is located on the order on the electronic device: ‘I agree to the delivery of digital content not recorded on a tangible medium or the provision of services before the expiry of 14 days from the date of conclusion of the contract or commencement of services, and I acknowledge the loss of the right to withdraw from the contract. The seller will acknowledge receipt of the above. Consent is given by e-mail.

In order to place an order, it is necessary to provide the personal data marked as mandatory in the electronic order form, accept the content of the rules and send the order by pressing the ‘Order and Payment’ button.

The sending of an electronic order by the customer constitutes a binding declaration of intent to enter into a distance selling agreement in accordance with the contents of this Regulation.

The Distance Selling Agreement is deemed to be concluded when the Seller accepts the electronic order, which is confirmed by displaying a message to the Buyer confirming acceptance of the order and providing its number.

Upon conclusion of the Distance Selling Agreement, the Customer receives an e-mail confirmation of the order placed containing: confirmation of acceptance of the order, final confirmation of all essential elements of the order and the general terms and conditions of the concluded Distance Selling Agreement (provisions of the Distance Selling Agreement). Online Shop, the Seller's data, the Seller's responsibility for the quality of the service, the services provided by the Seller after the sale and the methods and consequences of cancellation of the contract.

Until the Seller starts processing the order:

The Customer can change his order using the technical solutions available on the e-Order website and re-complete the entire ordering path. The order is changed by placing a new order, which will replace the previously placed order. Alternatively, the payment made by the Customer will be settled based on the new order and, in the event of an overpayment, the payment will be refunded to the bank account used to make the payment.

The Customer may cancel an order by selecting the ‘Cancel Order’ option on the e-Order page.

If the Customer cancels the order, the Seller will refund the payment received within 3 business days. The refund will be made using the same payment method used by the Customer.

The order processing time is 2 to 3 working days from the date of the contract.

§ 4. Payment

The Online Shop offers payment in the form of advance payment.

Payment can be made according to the method chosen at the time of placing the electronic order (Paypal/Payu/Blik/Przelewy24).
 

§ 5. Delivery

On the electronic order, the Customer chooses the method of delivery (In post/Self-pickup) by checking the choices made, all orders will be processed within 2 to 3 working days after the receipt of the order confirmation e-mail (except for weekends and holidays), the shipment of the goods to the territory of the State of Poland by In post will take 5-10 working days; the territory of the European Union will take 7-15 working days.

If the customer fails to take delivery of the goods, resulting in the goods being returned to the seller, the seller may withdraw from the contract of sale after requesting the customer to fulfil the contract in the e-mail provided during the purchase process. The cancellation of the contract is possible by submitting a statement to the customer in the form of an e-mail.

In the case described in point 2, the seller is obliged to immediately refund to the customer the payment received for the goods purchased by the customer.

§ 6. Avoidance of the contract - electronic declaration

A consumer who has entered into a distance selling agreement may withdraw from it within 14 days without having to give a reason. If a distance selling contract is cancelled, it is deemed not to have been concluded.

The right to withdraw from the contract under the conditions set out in paragraphs 6 and 7 of this Regulation also applies to individual entrepreneurs. The consumer referred to in paragraphs 6 and 7 of this Regulation also means the individual entrepreneur.

If the contract is cancelled, the consumer bears only the direct costs of returning the goods.

The consumer's statement must clearly express his intention to withdraw from the contract:

The seller will immediately acknowledge in the durable media the receipt of the declaration of withdrawal from the contract submitted in the manner described in items 1 and 2.

In order to meet the deadline, it is sufficient to send the statement before it expires.

The deadline for cancellation of the contract begins:

For contracts in which the seller delivers an item, the obligation to transfer its ownership from the consumer or a third party designated by him (other than the carrier in possession of the goods) and if the contract:

Includes many items delivered individually, in batches or instalments - Starts with possession of the last item, batch or part;

Includes periodic deliveries of articles within a specified time - Begins with possession of the first article;

For other contracts - from the date of the contract.

The declaration of cancellation and information on exercising the right to cancel the contract are provided by e-mail.

In the event of cancellation of the contract for the supply of digital content or digital services, the seller may prevent the consumer from further use of the digital content or digital services, in particular from accessing the digital content or digital services.

In the event of cancellation of the agreement for the supply of digital content or digital services, the consumer is obliged to stop using the digital content or digital services and to make them available to third parties.

The right to revoke a distance selling contract does not apply to contracts under Art. 38 et seq. of the Act of 30 May 2014 (Journal of Laws 2019, item 134) on consumer rights. Arrangement:

For the provision of services for which the consumer is obliged to pay a fee, if the seller fully performs the service with the express prior consent of the consumer and the consumer has been informed prior to the commencement of the service that he will lose the right to terminate the contract after the completion of the service by the seller after the completion of the service and has acknowledged this fact.

where the price or remuneration depends on fluctuations in the financial markets beyond the entrepreneur's control and such fluctuations may occur before the deadline for withdrawal from the contract;

The subject matter is non-prefabricated items, manufactured according to the specifications of the consumer or used to fulfil his individual needs;

whose subject matter is items delivered in sealed packages which, if opened after delivery, cannot be returned after opening for health protection or hygiene reasons;

whose subject matter is a sound or video recording or computer programme delivered in a sealed package (if the package is opened after delivery);

For the supply of digital content which is not delivered through a tangible medium and for which the consumer is obliged to pay the price, the seller loses his right to withdraw from the contract if he starts the provision of the terms with the express prior consent of the consumer and informs the consumer before the commencement of the terms that the seller has completed the terms and has accepted this information for your information;

Where the subject matter is perishable or has a short shelf life and where the subject matter of the service is an item which by its nature is inseparable from other items after delivery;

For the delivery of newspapers, periodicals or magazines, except for subscription contracts;

Ending by public auction;

For the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, recreation, sports or cultural activities, if the contract specifies the date or period of time for which the services are to be provided;

The subject matter of the service is alcoholic beverages, the price of which is agreed upon at the conclusion of the contract of sale and can be delivered only after 30 days, and the value of which depends on market fluctuations beyond the entrepreneur's control;

§ 7. Effect of avoidance of contract

Within 14 days from the date of receipt of the statement of cancellation of the agreement for the sale of goods, the seller will refund to the consumer all the sums paid by the consumer, including the delivery costs corresponding to the cheapest delivery method offered by the seller.

The refund will be made using the same payment method used by the consumer.

If the Consumer exercises the right of withdrawal using the electronic return form, the funds will be returned to the bank account provided by the Consumer by the chosen method.

If the seller does not offer to collect the goods from the consumer in person, he may withhold the refund of the payment received from the consumer until he receives the returned goods or until the consumer provides proof of the return of the goods, depending on which event occurs first.

The seller may advise the consumer to pick up the goods himself. However, if the seller fails to submit such a proposal, the consumer shall return the goods to the seller (or the person authorised by the seller to collect the goods) immediately but not later than 14 days from the date of his withdrawal. Contracts. In order to meet the deadline, it is only necessary to return the item by the due date. Goods returned by the Consumer should be sent to the address of the Seller's registered office.

It is the responsibility of the consumer to reduce the value of the goods resulting from the use of the goods in a manner that exceeds what is necessary to determine the nature, characteristics and functions of the goods.

The consumer may not withdraw from the contract if digital content or digital services are provided in exchange for payment of the price and it is not material that the digital content or digital services do not conform to the contract.

The seller may request the return of the material medium on which the digital content was delivered within 14 days from the date of receipt of the consumer's declaration of cancellation of the contract. The consumer returns the media immediately at the seller's expense.

The seller is obliged to refund only a part of the price corresponding to the content or digital service that is not in conformity with the contract and the obligation to deliver the digital content or digital service is eliminated as a result of the cancellation of the contract.

§ 8. Complaints

Complaints about defects in the goods or the non-conformity of the goods with the concluded Distance Selling Agreement may be filed:

in writing to the address of the Seller's registered office;

通过电子邮件发送至shengqiangc2@gmail.com

The notification shall specify the defects in the goods that the buyer considers to exist, the requirements for the seller and, if possible, document the defects and provide proof of purchase of the goods in the online shop. The Seller is obliged to respond within 14 days from the date of receipt of the complaint. If no response is made within the said period, the complaint is deemed to have been accepted. The Seller provides the Buyer with a response to the complaint in writing or through a durable medium.

The steps that the buyer must take to submit a complaint, including the method of delivering the goods under complaint to the seller, are described at various stages of the electronic complaint form.

If the Seller considers the complaint to be justified: the cost of replacement, repair, including transport costs associated with the complaint about the Goods, shall be borne by the Seller.

The Seller shall be liable to consumers and individual entrepreneurs for non-compliance of the Goods with the terms of the Distance Selling Agreement under the Act of 30 May 2014 on Consumer Rights.

The Seller shall be liable for non-compliance of the Goods with the terms of the Distance Selling Agreement existing at the time of delivery and disclosed within two years from the date of delivery, unless the Seller specifies a longer shelf life for the Goods.

The Seller has 14 days from the date of receipt of the complaint to repair or replace the goods. The costs of the repair or replacement, in particular the costs of postage, transport, labour and materials, shall be borne by the seller.

The consumer provides the seller with the goods to be repaired or replaced. The seller collects the goods at his own expense.

The seller is obliged to deliver the goods free of defects and is liable to the entrepreneur for defects in the purchased goods in accordance with the provisions laid down in the Civil Code.

The provision of digital content or digital services to consumers or individual entrepreneurs is carried out in accordance with the terms arising from the Act of 30 May 2014 on Consumer Rights.

When the digital content or the way of accessing or downloading digital content is available to the consumer or a physical or virtual device independently chosen by the consumer for this purpose is available, or when the consumer or such device, they can access it.

A digital service is deemed to be delivered when it is accessed by the consumer or by a physical or virtual device independently selected by the consumer for that purpose.

Seller to bring the Digital Content or Digital Services into compliance with the Contract without undue inconvenience to the Consumer within 21 days of receiving notice from the Consumer of Seller's non-compliance with the Contract, taking into account the nature and circumstances of the Digital Content or Digital Services. purpose of their use. The cost of bringing the Digital Content or Digital Services into compliance with this Agreement shall be borne by the Seller.

§ 9. Comments

You can give your opinion about the processing of an order or about a product during your visit to the online shop by clicking on the screen next to the product or on a link contained in an e-mail. Adding comments is voluntary and free of charge. Within an order - the Customer can add the above mentioned comments only once.

As part of the above the Customer may rate the opinion from 1 to 5 stars and add a verbal statement of up to 65,535 verbal characters.

The ratings are stored and publicly displayed on the online shop website https://www.squniwersal.com/上.

Seller validates opinions using the email address used during the purchase of a particular item. Opinions expressed using the email address used during the purchase process are marked as ‘Opinion Verified by Purchase’ comments on the shop's website. Any other comments are marked as ‘comments without purchase confirmation’.

The Seller may post comments about specific products from other online shops.

The seller will not change the content or grant the stars aspect of the opinion.

The buyer assumes full and independent responsibility for the statements made in the opinions. The Seller has the right to withdraw the opinion in accordance with the law and the provisions of this Regulation.

It is unacceptable to publish content that contains false, misleading, vulgar, offensive, offensive information or information that is clearly considered unethical. It is also unacceptable to publish illegal content that violates the rights of third parties or constitutes an act of unfair competition.

The Client undertakes not to publish content containing links to external websites of a promotional or advertising nature or content containing personal data of third parties.

At the express request of the Customer, the content of the comments may be hidden from other users of the shop, but the awarded star rating will be included in the overall rating of the shop and the product.

§ 10. Intellectual property rights

The Customer declares that he does not have any rights, including copyright or related rights, to the ratings and statements published by him, except for the right to use the Online Shop in the manner provided for in the Regulations. The Customer is not entitled to record, reproduce, make available, publish or disseminate the contents, unless such rights are provided for by law or by the Regulations.

The customer is not authorised to interfere with the contents, in particular with the content, structure, form, graphics, operating mechanisms or other elements of the online shop.

By publishing opinions (which constitute works within the meaning of the Copyright and Related Rights Act of 4 February 1994) in the Online Shop, the Customer grants the Seller a non-exclusive, free of charge and unrestricted by time and geography use of these works of the Licensor, as well as the right to grant sublicences, which include making the work publicly available in such a way that everyone can access it at a place and time of their choice (Internet). The licence applies to all fields of exploitation known at the time of granting the licence, in particular the following fields of exploitation:

the scope of recording and reproduction of the work using any technology - in particular printing, photocopying, magnetic recording, digital technology, i.e. the use of any technology on any audio-visual or visual medium, in particular on audio-visual discs, CDs, computer disks, networks in multimedia, on these websites and related online services, as well as the reproduction on the Internet, the recording, use, advertising, reproduction of the recordings in electronic form in the memory of computers and in networks internally and externally.

The use of the whole or a fragment or any element of a work, alone or in combination with other works or fragments, in all publications, in particular online, digital, announcements and information, with the possibility of modifying the quantity of the work due to the nature of the particular Internet medium; the use, in whole or in part, for promotional purposes and for advertising purposes, in particular in the form of audio-visual, audio and media advertisements.

within the scope of the transaction of the original or copies of the recorded work - placing on the market, lending, renting out the original or copies.

To the extent of dissemination of the work by means other than those specified above - public performance, exhibition, display, reproduction, broadcasting and retransmission, as well as making the work publicly available in a manner that is readily accessible to everyone. place and time of their choosing.

Use of songs for promotional and marketing purposes;

The deletion of an account or comment by the customer in accordance with § 9, point 8 does not affect the validity of the above licence.

§ 11. Rules for sales in subscription mode

A seller may offer an electronic service to a buyer in the form of a subscription.

The use of a subscription allows for the recurring delivery of selected goods at intervals specified by the customer without the need to place subsequent orders before the end of the subscription. Subscription payments are made only using a recurring payment mechanism and only through a card.

Cancellation of the link between the Card and the Subscription will terminate the Subscription.

Transactions under recurring payments are executed only after prior registration of the Cardholder on the Operator's website (or the Operator's entity processing the transaction). Registration is intended to verify that the Customer subscribing to a recurring payment is the authorised holder of the Card to be charged. Prior to registering the Card on the Transaction Site, the Customer is obliged to consent to the periodic charging by activating the recurring payment service. The consent is stored on the operator's website.

The Buyer creates a subscription by selecting this form of purchase in the electronic order. Confirmation of the creation of the subscription is immediately sent to the e-mail address specified by the Buyer when placing the first subscription order.

The customer manages the subscription through the account according to the available options.

Subscriptions are indefinite.

The Customer may terminate the Subscription at any time. Termination of the subscription by the Customer corresponds to withdrawal of consent to further charges under recurring payments. In this case, another subscription order will not be created. If the Subscription ends after the date specified in the email referred to in point 11, the current Subscription Order will be the last completed order.
(and). The Buyer can terminate the Subscription by selecting the ‘End Subscription’ option in the settings of the given Subscription, which is available after the Customer has logged in from his account.
b). The Buyer may also terminate the Subscription by contacting the Store staff by email (https://www.squniwersal.com/).

The Seller has the right to terminate the subscription and will notify the Buyer at least 7 days in advance by email or phone. In this case, the funds will not be debited from the card and no further subscription orders will be created.

The Seller has the right to change the price of the goods during the subscription period and will notify the Buyer by the above mentioned e-mail.

The Seller sends the Buyer an e-mail about the creation of a subscription order specifying its subject, quantity, price (including price changes, if any), date of fulfilment and date of planned withdrawal of funds from the Card - no later than 3 days before the withdrawal of funds from the Card. In addition, the Seller informs the Buyer of the possibility of termination of the Subscription by attaching a link to the setting whereby the particular Subscription can be terminated from the Customer Account level, as well as the effective date. If the subscription is terminated after the date specified in the email, the termination will affect subsequent subscription orders. This means that the subscription will end, but the current subscription order will be fulfilled last.

If an attempt to top up a card fails, the customer will be notified by email that payment cannot be collected. Possible reasons for not being able to collect payment include: insufficient funds on the card, card expiry or technical problems.

The expiry of the card associated with the subscription or the inability to authorise a payment instruction for any other reason will result in the termination of the subscription.

Subscription orders will only be processed once funds have been successfully debited from the card.

Termination of the subscription will result in the immediate termination of the contract for the sale of goods.

§ 12. Final terms

These Terms of Use shall come into force on 25 September 2024.

If any of the provisions of these regulations are altered or rendered invalid by a decision of a competent authority or court of law, the remaining provisions shall remain in force and shall be binding on the Seller and the Customer.

The Seller reserves the right to change these regulations. All contracts concluded before the entry into force of the new regulations shall be governed by the regulations in force on the date of conclusion of the contract.

The law applicable to the settlement of any disputes related to these regulations is Polish law. These disputes will be settled by the local court of competent jurisdiction. Customers who are consumers may also use out-of-court methods for dealing with complaints and filing claims. All information on out-of-court methods of dealing with complaints and filing claims is available on the website of the Office of Competition and Consumer Protection: www.uokik.gov.pl. At the same time, we would like to inform you that the procedure indicated is voluntary and both parties must agree to it.

Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013, we would like to inform you that the platform of the Online Dispute Resolution (ODR) system between consumers and entrepreneurs is available at http://at the EU level ec.europa.eu/consumers/odr (ODR Platform). The ODR Platform is a one-stop-shop for consumers and entrepreneurs seeking out-of-court resolution of disputes concerning contractual obligations arising from online contracts of sale or contracts for the provision of services.

§ 13. Information on the exercise of the right to withdraw from a contract

Consumers and individual entrepreneurs have the right to withdraw from the contract according to the following terms.
You have the right to withdraw from this contract within 14 days without giving any reason. The period for withdrawing from the contract will expire after 14 days:

In the case of a contract of sale, from the date on which you take possession of the item or from the date on which a third party, other than the carrier appointed by you, takes possession of the item;

If the contract requires you to transfer ownership of more than one item, these items are delivered separately from the date you took possession of the last item or from the last item on the date a third party other than your nominated carrier took possession of the item;

If the contract requires you to transfer ownership of an item delivered in separate or partial instalments from the date on which you took possession of the last instalment or partial instalment of the item or the last instalment or partial instalment from the date on which it came into the possession of a third party, other than the carrier, designated by you;

in the case of a contract for the regular delivery of items, for a specified period from the date on which you take possession of the first item or the date on which a third party other than the carrier designated by you takes possession of the first item.

if the subject of the contract is the provision of services or digital content on a non-tangible medium - from the date of the contract.

To exercise the right to withdraw from the contract, you must notify us at SQ POLSKA 688 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. nadrzeczna, nr 16, lok. h4/b22,
05-552 WÓLKA KOSOWSKA, phone +48 736 268 390, shengqiangc2@gmail.com Your decision to withdraw from this contract is made by an explicit statement (e.g. a letter sent by post, fax or e-mail).

You can use a sample withdrawal form, but this is not mandatory.

In order to meet the deadline for withdrawal, you only need to send information about exercising your right to withdraw from the Contract before the deadline for withdrawal expires.

If you withdraw from this contract, we will refund all payments received by you, including the cost of delivering the goods (except for additional costs incurred as a result of you choosing a delivery method other than the cheapest standard delivery method offered by us), immediately and in any event not later than 14 days from the date on which we become aware of your decision to exercise your right to withdraw from this contract. We will refund you using the same payment method you used in the original transaction, unless you have expressly agreed to a different solution.

If the contract requires the transfer of ownership of the item and we have not offered to take delivery of the goods in the event of cancellation of the contract - we will withhold the refund until we have received the item or until we have received proof of the return of the item, depending on which event occurs first.

Please send the returned item(s) immediately to the following address: SQ POLSKA 688 SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. NADRZECZNA, nr 16, lok. H4/B22,05-552 WÓLKA KOSOWSKA, in any case not later than within 14 days from the date on which you notified us of your withdrawal from the in any event not later than 14 days from the date you notify us of your withdrawal from this contract. If you return the Goods before the expiry of the 14 day period, you will be liable for the direct cost of returning the Goods.

Due to the weight and size of the Goods, the cost of returning the Goods may be higher than the cost of regular post if the Contract is cancelled. If you wish to use the services of a courier company, it may be necessary to send the goods on a pallet, which is more expensive than regular postal shipping.